Savance Enterprise System Requirements 2025
Phone: 248-478-2555
Fax: 248-478-3270
Email: support@savanceenterprise.com
Revised 1/14/2026
© 2024 | Savance
Savance Enterprise Server (On-Prem) Hardware Recommendations
The hardware recommendations provided below are tailored for an average-sized customer utilizing all available modules. Specific requirements may vary based on client size and the modules in use. Ensure the system meets or exceeds these specifications and has Microsoft .NET 4.7.2 or higher installed. The following assumes that Microsoft SQL Server and Savance Enterprise Server’s services coexist on the same server.
PLEASE NOTE:
We require a standalone server simply for Savance that is not being used for any other purpose. Savance will not be held liable if your legacy system goes down, and Savance will not be able to assist in the restoration.
| Type | Minimum | Recommended | Comments |
|---|---|---|---|
| Processor | 2.0 GHz Quad Core | 2 x 2 GHz Quad Core or higher | |
| Operating System | Windows Server 2022 | Windows Server 2025 | |
| Memory | 32 gigabytes (GB) | 64 gigabytes (GB) or above | Depends on user count and database size |
| Hard Disk Free Space | 500 gigabytes (GB) | 1 terabyte (TB) or more | Depends on user count and database size |
| Network | Single Interface 100MB+ | Dual Interface 1GB+ | Dual for clients and backups or SQL replication |
Additional Server Recommendations:
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Internal hardware RAID controller or SAN with RAID 1 or better for system, data, and log drives.
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Dual power supply for redundancy.
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Dual-processor recommended for running Hyper-V or VMware for easy cloning and snapshot creation.
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Remote App with Terminal Services enabled on a separate virtual machine with necessary RAM Recommended 4GB (Minimum 2GB) per user.
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Minimum requirement SQL 2022, full recovery mode, Transaction-level SQL backups, or SQL Mirroring.
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Dual network cards, one for production and one for backups.
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Nested Virtualization needs to be enabled in the BIOS.
On-Premise Server Access
To facilitate software installation and support, Savance requires remote access to your environment. Our standard remote access tool is Screen Connect. Screen Connect is a secure and seamless tool that allows our team to easily connect and configure your Savance Server.
Our implementation team will work with you to get Screen Connect up and running. You will need to ensure the following domains are whitelisted:
Domains to Whitelist:
The following outbound ports must be open:
Outbound Ports to Open:
443
8040
8041
Having these domains whitelisted and ports opened will allow us to set up a screen connect session.
After completing this setup on your firewall, please fill out the information below and return it to Savance.
Your External IP for RDP (Savance’s Office IP - 173.15.224.225) NOTE: We need access from this IP only. Opening RDP access to the entire internet is NOT recommended. |
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|---|---|
RDP Port (Only needed if you are not using the standard RDP port) |
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Server Username (Typically Savance) NOTE: This user must have full admin access to the server. |
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| Server Password |
Connection Information
Please see below what needs to be whitelisted.
Savance Enterprise ERP
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Outbound
- sedashboard.savanceenterprise.com port 443
Windriver/Transafe
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Outbound
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live.transafe.com (23.182.192.10) port 443
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uniterm.transafe.com (172.110.172.9) port 443
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Billtrust eCommerce
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Outbound
- Ports 21 and 22 and whitelisting ftp.secondphaselive.net
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Inbound
- Port 443
Unilog CX1 Showroom
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Outbound
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Port 443 and whitelisting the following IPs
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184.175.91.42
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78.142.243.75
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146.115.72.138
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91.209.12.165
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-
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Inbound
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Port 443
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Port 21 for FTP
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Specbooks
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Outbound
- Port 443
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Inbound
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Port 443
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Port 21 for FTP
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TradeService
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Inbound only
- Port 21 for FTP
Lights America
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Outbound
- Port 443
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Inbound
- Port 443
LBMX
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Outbound
- Port 22 for SFTP
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Inbound
- Port 22 for SFTP
Material Management
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Outbound
- Port 21 for FTP
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Inbound
- Port 21 for FTP
XO Logic
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Inbound only
- Port 21 for FTP
Cloud - Only Printing:
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https://*.ezeep.com needs to be whitelisted
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Port 443 outbound
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Savance’s printing domain and IP need to be whitelisted (Different IP and subdomain per customer).
On-Prem 3rd Party Integrations
In the event that you are integrating with one of our 3rd-party vendors, such as Unilog CX1 Showroom, Lights America, or Specbooks you will need the following:
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An SSL certificate installed to the Personal Certificates on the Savance Server
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A DNS route for the integration API, pointed to the Savance Server
Savance Enterprise Client (Cloud/On-Prem) Application Hardware Requirements
A system should meet or exceed these requirements. Below are the remaining minimum requirements to match operating system minimum requirements
| Type | Minimum | Recommended | Comment |
|---|---|---|---|
| Processor | 1.6 GHz | 2.0 GHz Dual Core or higher | |
| Memory | 8 gigabyte (GB) | 16 gigabyte (GB) or above | Swap file equal to at least double the allocated RAM |
| Hard Disk Free Space | 2 gigabyte (GB) | 4 gigabyte (GB) | |
| Display | 1920 × 1080 | 1920 × 1080 | For cloud: 4K resolution is not recommended for high bandwidth requirements |
| Operating System | Windows 11 | Windows 11 | |
| Bandwidth (Cloud) | 500Mbps per physical location + 100Mbps for every 10 users | 500Mbps per physical location + 100Mbps for every 10 users | For 4K and mult-monitor users 700Mbps per physical location + 100Mbps for every 10 users |
| Bandwidth (On-Prem - Direct Database Connection - Not Terminal Servers) | 20Mbps per 20 users | 20Mbps per 20 users | 20Mbps per 20 users |
| Bandwidth (On-Prem - Terminal Servers) | 500Mbps per physical location + 100Mbps for every 10 users | 500Mbps per physical location + 100Mbps for every 10 users | For 4K and mult-monitor users 700Mbps per physical location + 100Mbps for every 10 users |
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Printer: Laser, InkJet or similar. Server printing supports any printer that can be networked and printed from Windows from the server (driver must be supported by server OS). Client printing can occur to any printer that can be printed from the client system. NOTE: Dot Matrix Printers are not supported.
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Label or Barcode Printer: Any barcode printer that can be networked and printed from Windows (driver must be supported from server OS)
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Counter/ POS Barcode Scanner:
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Wireless model: Zebra Symbol DS2278-UR Wireless 2D/1D Bluetooth Barcode Scanner/Imager
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Wired model: Motorola LS2208-SR20007R-NA Barcode Scanner
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Warehouse Barcode Scanner:
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Android 13 Barcode scanner with 1D and 2D Barcode scan engine, WiFi
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Devices change frequently so discuss with Savance for recommendations.
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Please note support assistance including configuration and set-up for models other than the two specified above will be considered professional services and will be billed at our current hourly rate.